【For Members】FAQ

Errors

• If the Web(PC) displays “An error occurred” / does not work normally
• If the smartphone app displays “An error occurred” / does not work normally
• I can’t click some buttons on the web browser (PC)
• If you cannot access Unipos from abroad
• I can't update Smartphone App

Login / Password

• If you can't log in to Unipos
• What should I do if I receive an “Your Unipos account is locked” message? (with Login ID)
• What should I do if I receive an “Your Unipos account is locked” message? (with email address)
• Password has expired (Login ID members)
• Password has expired (Email address members)
• I can't log in to Unipos (with email address)

See all 10 articles

Sign up

• I receive an error message "The link in a Unipos invitation email is invalid" when accessing the URL in the invitation email

Mail

• What does "The email address for your account has been changed." mean?
• What does "Your account login method has changed to email address" mean?
• I can't receive emails from Unipos (no-reply@mail.unipos.me)
• I can't receive an Invitation email
• I can't receive a password reset email

Microsoft Teams

• I can't log in / I get an error via Microsoft Teams Unipos app
• I receive an error message on Microsoft Teams smartphone app