Index
・The smartphone app is already on the latest version
・Smartphone app updates are restricted
・You have not downloaded the Unipos app
If you can't update the smartphone app with “How do I update my Unipos app?”, the following issues may apply to you.
The smartphone app is already on the latest version
Depending on your device, operating system, and other factors, the application may be updated automatically without your operation. Please refer to the following page to check the current app version.
How to check the current version of a smartphone app
※If you see "Version 2024.9", the app is the latest version. No update is required.
Smartphone app updates are restricted
If you are using a company device, the app update may be restricted by company settings.
If you are unsure about the status of your app settings, please contact your company's terminal admin.
You have not downloaded the Unipos app
If you have not yet downloaded the Unipos app, you will not be able to update it.
Please refer to the following page and download the Unipos app.
If problems persist, please contact Unipos customer support.
Please share details (including screenshots of the error message and your browser version) when you contact us.