This page explains what to do if you fail to log in to Unipos with "Email address”.
If you fail to log in with “SSO” or “Login ID”, please refer to the following pages.
The login steps will vary depending on your company's setup.
If you are unsure of your login steps, please contact your company's Unipos admin.
Index
・You haven't completed the sign-up process
・You are entering a wrong email address
・You are entering a wrong password
・SSO has been set up
・Login ID is registered
・Your account has been locked due to a certain number of password mistakes
・Your Unipos account has been suspended or deleted
・Not using/allowing to use the recommended environment and required domain for using Unipos
If you fail to log in using the steps on the following page, please confirm if any of the following apply to you.
How to sign up / log in / log out (with email address)
You haven't completed the sign-up process
Please refer to the following page for more details on how to sign-up.
How to sign up / log in / log out (with email address)
You are entering a wrong email address
Please ensure that you are using a half-width "@".
If multiple email addresses are assigned within your company, please try another email address.
If you do not know the registered email address, please check with your company's Unipos admin.
You are entering a wrong password
If you forgot your password, please follow the steps below to reset the password.
I forgot / want to reset my password (with email address)
SSO has been set up
If your company's admin has set up SSO, you can't log in from the regular login page.
Please refer to the following page for login steps.
How to sign up / log in / log out (with SSO)
Login ID is registered
If your account has a registered Login ID, your login method will be different.
Please refer to the following page for login steps.
How to sign up / log in / log out (with Login ID)
Your account has been locked due to a certain number of password mistakes
When an account is locked, the login screen displays “Your Unipos account is locked”.
Please refer to the following page for what to do in this case.
What should I do if I receive an “Your Unipos account is locked” message? (with email address)
Your Unipos account has been suspended or deleted
Please check with your company's Unipos admin if you are aware of this.
Not using/allowing to use the recommended environment and required domain for using Unipos
For details on recommended system requirements and required domains, please refer to the following page.
Recommended system requirements and required domain to use Unipos
If problems persist, please contact Unipos customer support.
Please share details (including screenshots of the error message and your browser version) when you contact us.