Index
・Why does Unipos log you out?
・How to log in to Unipos

Why does Unipos log you out?

Both the web and app versions of Unipos are designed to hold the login status.

However, the system may automatically log you out to maintain security. The situations may include

• You logged in a while ago.
• Your connection is poor.
• You are accessing Unipos via Wi-Fi within your organization, VPN, or any other network filters.
• Your organization's admin has set up the session timeout settings.
  • This is a feature that requires a user to sign in again after being idle for a certain period of time.
  • You will receive a message indicating that your session has timed out.

If you have been signed out of your Unipos account, please log back in.

How to log in to Unipos

Please refer to the following pages.

How to sign up / log in / log out (with email address)

How to sign up / log in / log out (with SSO)

How to sign up / log in / log out (with Login ID)

If you have forgotten your password, please see the page below for the steps to reset your password.

I forgot / want to reset my password (with email address)

I forgot / want to reset my password (with Login ID)

The login/password reset steps will vary depending on each organization's setup.

If you are not sure how to log in yourself, please contact your organization's admin.

If none of the above issues apply to you and Unipos continues to sign you out, you may be experiencing some glitches.

When you contact Unipos customer support, please provide as many details as possible, such as the browser you are using, the version, and how often you are signed out of Unipos.