※See here for if you are using Single Sign-On (SSO).
If you are having trouble logging into Unipos, please check if any of the following apply:
- You haven't completed the sign-up process.
- Please click here for more details on how to sign-up.
- Please click here for more details on how to sign-up.
- You are entering a wrong email address
- please ensure that you are using a half-width "@".
- Please note that if multiple email addresses are assigned within your company.
- If you do not know the registered email address, please check with your company's Unipos admin.
- You are entering a wrong password
- SSO has been set up.
- When SSO is used, you can't log in from the regular login page.
- Please click here for details.
- Your account has been locked due to a certain number of password mistakes.
- An e-mail will be sent when the account is locked. Please check your mailbox.
- An e-mail will be sent when the account is locked. Please check your mailbox.
- Your Unipos account has been suspended or deleted.
Please check with your company's Unipos admin if you are aware of this. - Not using/allowing to use the recommended environment and required domain for using Unipos.
- Please click here for details on recommended system requirements and required domains.
If problems persist, please contact the support team using the chat function at the bottom right-hand corner of the screen.
Please share details (including screenshots of the error message and your browser version) when you contact us.