This function can only be operated by members with admin authority.
Index
・About the account lockout function
・How to set up account lockout
・When an account is locked…
・How to log back in after the account is locked out
・Tips for the Account Lockout Time function
About the account lockout function
This function prevents accounts that have failed to log in a certain number of times from attempting to log in for some time.
This function will offer protection from the fraudulent access to Unipos accounts.
The account lockout function cannot be disabled.
The account lockout function will be applied when the user themselves enter an incorrect email address or password.
How to set up account lockout
- Go to Team Admin > Security > Security Settings > Account Lockout
- Click “Edit”
- Set the “Number of Login Failures” and “Account Lockout Time”
- Click “Save”
About “Number of Login Failures”
- The number of login attempts that can be made before the account is locked out.
- The default number is 10.
About “Account Lockout Time”
- The length of time before the account lockout is reset.
- The default length is 15 minutes.
※The account lockout function cannot be deactivated.
When an account is locked…
Until the account lockout is reset, the account can't be accessed even when the correct password is entered.
An email will be sent to the registered email address of the locked account with the following.
- Subject: Your account has been locked for security reasons
- Sender: no-reply@mail.unipos.me
※Account lockout won't be notified on the login screen.
How to log back in after the account is locked out
If your account is locked, you must log in using one of the following ways
- Wait until the account is unlocked and enter the correct password at the login screen
- You can reset password
Wait until the account is unlocked and enter the correct password at the login screen
After the account lock is reset, you can log in by entering the correct password at the login screen.
If you know the correct password to log in, please wait until the “Account Lockout Time” set by the admin has elapsed, and then try logging back in.
※The “Account Lockout Time” set by the admin will be listed in the email.
If you have forgotten your correct password, please reset your password and log in.
You can reset password
If you reset password, you can log in without waiting for the “Account Lockout Time” to elapse.
Please follow the steps below to reset the password.
I forgot my password/want to reset it
Tips for the Account Lockout Time function
If your organization uses SSO, this function will only be applied to the members who have an admin authority.