FAQ

【For admins】

• Can I restore a deleted account?
• 【For admin】 How do I add / update / delete a department(s)?
• 【For admins】Will the data be maintained for members without any change to their information, when I update the information via CSV?
• 【For admins】Why does the Point CSV include Deleted/Suspended members?

【For users】

• Can I reply to a post?
• Can I send a post with 0 point?
• A member does not appear in the suggested list
• I have 1 point left in available points for this week, can I clap?
• How are the points divided when I clap for a post addressed to multiple members? (How many points do you use for each clap?)
• If the smartphone app displays “An error has occurred” / does not work normally

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