FAQ

【For admins】

• 【For admin】 How do I add / update / delete a department(s)?
• 【For admins】Will the data be maintained for members without any change to their information, when I update the information via CSV?

【For users】

• I'm not receiving a point exchange email / I can't access giftee.
• How do I reset my password?
• The link in a Unipos invitation email is invalid (for organizations not using the SSO)
• I can't log in / "An error has occurred." / My screen is blank
• I don't know how to contact Customer Support.
• I can't post/clap from Slack

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