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What if I can't access the gift I received?

  • Updated
Index
・When I access giftee, it displays "403Forbidden"
　┗ If you are accessing giftee in Japan
　┗ If you are accessing giftee overseas
・If you are seeing any other errors

 

When I access giftee, it displays "403Forbidden"

This error message is usually displayed when you access giftee overseas. However, it occasionally occurs when you access the website in Japan.

Please try the following options.

 

If you are accessing giftee in Japan

Web（PC）

  • Ensure you are not connected to VPN. Then, turn off and on Wi-Fi to access giftee.

Smartphone

  • Try turning off Wi-Fi and switch to your carrier's data to access giftee.

 

If you are accessing giftee overseas

Giftee can't be accessed from abroad. 

It may be possible to access the service from overseas by using a VPN that can connect to Japanese services.
please try this if possible.

 

If you are seeing any other errors

Please try the following options.

  • Access with another device
    • Example 1) If you are using a PC, you can access from smartphone by using the QR code included in the email.
    • Example 2) If you are using a company PC, transfer the URL for gift cards to your private PC for access.

  • Access with another browse
    • Example) If you are using MicrosoftEdge, try GoogleChrome for access, etc.

If problems persist after trying the above methods, please contact Unipos customer support.

 

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