※To update multiple members via CSV, please see the following pages according to the type of members.
How to update multiple members via CSV（email address members）
How to update multiple members via CSV（ Login ID members）
※If you are not using the Login ID function, all members will be “email address members”.
1. Access “Members” and click the member you wish to update
Access Team Admin > Member > Members.
Choose the member you wish to update the account status from the list.
If you cannot find the member you wish to update, you can search by the following items.
Please select any item from the pull-down menu to the left of the search window to search.
- E-mail address
- Login ID ※Only if you use the Login ID function
- Name
- Employee number
- Department
- Employment Type
2. Change the account status
You can choose an action at the bottom of the pop-up screen.
- Click “Suspend” to suspend.
- Click “Delete” to delete.
- Click “Reactivate” to active.
※Check before you change the account status※
▼To change an account to "Active"
・The current account status must be "Suspended".
▼To change an account to "Suspended"
・The current account status must be "Active".
▼To delete an account
・A deleted account can't be restored.
・Received points, posts, dashboard data, etc. can't be restored.
Please see this page for more detailed information about each account status.
・Account status
Please see this page for more detailed information about calculation of fees when accounts are added, suspended, or deleted.
・Calculation of fees when accounts are added, suspended, or deleted (fixed number system)
・Calculation of fees when accounts are added, suspended, or deleted (maximum number system)
3. Confirm the account status change
On the screen confirming the change, click the “Delete,” “Suspend,” or “Reactivate” button to change the account status.