Index
・Overall flow for receiving a gift
・Steps for receiving a gift
・Eligibility for receiving incentive payments
・Precautions
┗ Expiration and reissuing of gift cards
┗ Other information
・What if I don't receive an email with a link to receive my gift?
・What if I can't access the gift I received?
・Contact information
▼Overall flow for receiving a gift
▼Steps for receiving a gift
A user will receive an email with a link to choose a gift. This email will be sent to the user's email address registered with Unipos by the 10th business day of the following month after receiving points.
The email will be sent from support@unipos.me
The subject of the email will read:【Unipos】You've received a gift for the points you received last month.
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Click the link or read the QR code in the email.
Dear ○○
Thank you for using Unipos.
You've received a gift for the points you earned last month.
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How to redeem your gift
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■access the link below and follow the instructions on the screen to receive your gift.
http://giftee.co/rb/xxxxxxxx
(The link expiry date: ※The gift can't be reissued.)
QR code
【Notes】
*Please make sure to choose and use your gift before the expiry date.
Requests for an extension of the expiry date will not be accepted.
*This feature can't be accessed from a feature phone.
*Gift options are subject to change.
*The gift cards can't be cashed out or transferred to another person.
*Please note that requests for a reissuing of gift cards after expiration are not accepted under any circumstances.
*Gift cards can't be resold.
*Unipos shall not bear any responsibilities for damage or loss which users may suffer in relation to gifts, except when such damage or loss arises from willful or gross negligence of Unipos.
*Unipos shall not provide customers' information to
*Gifts are offered by Unipos Inc.
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▼Contact information
Please contact us using the chat function in the bottom right-hand corner of Unipos.
Hours:
Monday to Thursday 10am to 5pm, Friday 10am to 4pm
※excluding New Year holidays and public holidays
Unipos Help Center：https://support.unipos.me/hc/
Follow the instructions on the screen and click "Read the message" and "See my gift ticket."
Refer to the image below and click "View Gift Ticket" → "Display Code" to display the gift ticket number.
Confirm the gift card number and then access www.amazon.co.jp/giftcard/use.
You can add your new gift card to your Amazon account.
※Click the link below for more details on how to use the gift you received and the terms of use.
https://gifteecode.e-gift.co/policies/card_terms
※※Please use a translation tool and translate the Japanese version here. Thank you for your understanding.
▼Eligibility for receiving incentive payments
Users who meet the all three conditions below are eligible for receiving incentive payments.
1. The user is registered with an employment status which is eligible for receiving incentive payments.
At the time of your organization's initial registration with Unipos, the admin designates which employment statuses are eligible for receiving incentive payments.
※For organizations with the Enterprise Plus plan, all of the employment statuses are eligible for receiving incentive payments.
※Please contact the Unipos promotion team or admin to confirm your employment status.
2. The user has earned points worth 50 yen or more in the month they are eligible for receiving incentive payments.
Each organization designates the value per point at the time of registration with Unipos.
Points worth under 50 yen will not be carried over to the following month.
＜ In the case where one point is worth one yen ＞
If a user receives 40 pts in May, he will not receive a gift card in June.
In addition, even if he receives 40 pts again in June, a gift card will not be sent to him in July, because his points will not be carried over.
3. The user's account status is 1, 2, or 3 as of the fifth day or the last day of the month in which they are eligible for receiving incentive payments.
※Due to the system configuration, if the status is updated on the sixth day of the month or the first day of the following month, the change may not be reflected. Please do not update the status on these days.
※"The fifth day" is NOT the fifth business day.
※Status 3 refers to a suspended account. Please note that accounts with this status are also considered for eligibility.
※Click here for the details of each account status.
▼Precautions
▽Expiration and reissuing of gift cards
- Deadline date: The last day of the month 1 year and 11 months after conversion.
(Click on the URL, this is the deadline to displayed your Amazon gift card.)
※You must click "Show Code" before the Deadline. - Gift card expiry date: 10 years after the gift card number is displayed.
(The deadline by which you can register the displayed gift card number with Amazon.)
※Please note that requests for an extension of the expiry date as well as refund or reissuing of gift cards after expiration are not accepted under any circumstances.
▽Other information
- We recommend that you use your smartphone to exchange gift cards.
- Gift cards can only be used for accounts issued in Japan.
- The gift card is issued in the unit of one yen.
- A user must receive points worth 50 yen or more in a month to receive a gift card.
- If the accumulated points are worth 49 yen or under, those points will not be carried over to the following month.
- An email will be sent to the user's email address registered with Unipos.
The email will be sent from support@unipos.me
subject: 【Unipos】You've received a gift for the points you received last month.
- This feature can't be accessed from a feature phone.
- Gift cards can't be resold.
- The gift cards can't be cashed out or transferred to another person.
- Gift options are subject to change. Users will be notified of any changes immediately.
▼What if I don't get an email with a link to receive my gift?
Please confirm the following.
- Have you checked all the mail folders of the email address registered with Unipos?
※If you left the organization, have you registered your active email address with Unipos through your organization's admin, prior to the last business day of the month before you would have received a gift?
- Have you checked your spam folder?
- Have you added support@unipos.me to your email whitelist?
If you still have an issue after following all of the above steps, please contact us using the chat function in the bottom right-hand corner of Unipos for further investigation.
※If you want to receive the email again, please update your email address with giftee.
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▼What if I can't access the gift I received?
Please confirm the following.
- Are you accessing the website from a network in Japan?
※Giftee can't be accessed overseas. Each access is identified through the network type. To access giftee overseas, use a VPN to connect to a Japanese network. Once you display your gift ticket, you will be able to receive your gift abroad.
※If you try to access giftee outside of Japan, the following message will be displayed.
▼Contact information
Please contact us using the chat function in the bottom right-hand corner of Unipos.
Hours: Monday to Thursday 10am to 5pm, Friday 10am to 4pm
※excluding New Year holidays and public holidays