Index
・If you can't post or applaud from Slack, check to see if the following 8 points apply.
・Tips for posting via Slack after a failed attempt!
L When you couldn't clap from Slack ...
・If you still experience issues...
▼If you can't post or applaud from Slack, check to see if the following 8 points apply.
1．The entry format is incorrect.
＜Entry format＞
/unipos @Recipient +Points Message #Hashtag
→Click here for more details
2．You don't have a Unipos account
Please ask the admin to invite you to Unipos.
→Click here to see how to invite members to Unipos.
3．Your Slack account is not synced with your Unipos account.
You need to sync your Slack account and Unipos account to send posts/claps.
→Click here to see how to sync Slack
4．The recipient doesn't have / has not synced their Slack account to Unipos.
The recipient also needs to have a Slack account and sync it with their Unipos account to receive your posts/claps.
5．You are trying to send more than 120 points.
You can send up to 120 times per post. You can't send 121 points or more.
6．You are sending a post to yourself.
You can't send a post to yourself.
7．You are trying to post from a Slack thread.
You can't send posts from a Slack thread.
8. You can't clap with the /command.
▼Tips for posting via Slack after a failed attempt!
When you enter 『 / 』 on Slack, search predictions will be displayed based on the preceding slash commands that you used.
This serves as a peace of mind even if you fail to send a post.
▽When you couldn't clap from Slack ...
Check if the following 4 points are applicable.
1．You don't have a Unipos account
Please ask the admin to invite you to Unipos.
→Click here to see how to invite members to Unipos.
2．Your Slack account is not synced with your Unipos account.
You need to sync your Slack account and Unipos account to send claps.
→Click here to see how to sync Slack
3．You are trying to clap for yourself.
You can't clap for a post that you sent or received.
4．You are trying to clap more than 60 times.
You can clap up to 60 times per post. You can't clap 61 times or more.
→Click here to see how to confirm the number of claps.
▼If you still experience issues...
Please contact us using the chat function in the bottom right-hand corner on Unipos.
If you could include details of the issues (such as screenshots), the browser you are using, and its version, it would greatly assist in detecting the cause of the issue quickly.
Thank you for your cooperation.