Please confirm if any of the following issues apply to you.
■Common issues
- You don't have a Unipos account
- Please ask your organization's Unipos admin to invite you to Unipos.
- Please ask your organization's Unipos admin to invite you to Unipos.
- You clapped for a post you sent or received
- You can't clap for posts you sent or received.
- You can't clap for posts you sent or received.
- You tried to clap more than 60 times for a post
- You can clap up to 60 times per post. You can't clap 61 times or more.
- You can clap up to 60 times per post. You can't clap 61 times or more.
- You have less than 2 points left to send this week
- Each clap uses 2 points. If you have less than 2 points left, you can't clap.
- Each clap uses 2 points. If you have less than 2 points left, you can't clap.
- A system error occurred
- Processing may have been interrupted due to system or connection issues.
- Please reload or try reacting a little later.
■I can't clap from Slack/Teams
- Not linked with Slack/Teams
- If you have not linked each tool with Unipos, you will not be able to clap.
- Slack/Teams linking is performed by someone who has Unipos admin authority. Please contact the person for more information.
- How to link with each tool：External tool linked with Unipos
- The email address registered on Unipos and Slack/Teams does not match
- If you are not certain which email address is registered, please contact the Unipos admin of your organization.
- If you are not certain which email address is registered, please contact the Unipos admin of your organization.
If problems persist, please contact the support team using the chat function at the bottom right-hand corner of the screen.
Please share details (including screenshots of the error message and your browser version) when you contact us.
Relevant pages
How to confirm who clapped for a post